Returns & Exchanges

At Built Different, we stand behind the quality of our gear and want to ensure you are completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a hassle-free 30-day return policy for all items in original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all tags are attached and the products are unworn and unwashed.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days.